We would like you to enjoy your spa experience and to help you in this indulgence, below are some of the most frequently asked questions:

What should I wear?
We will provide you with a robe, slippers and disposable underwear.
Please leave your valuables in your room safe.

Should I shower before a spa treatment?
We recommend you enjoy our steam room before your treatment and that men shave before a facial.
Allow 20 minutes for the steam before your appointment.

Smoking and mobile phones
Please refrain from smoking in the spa and to ensure you and other guests enjoy the tranquillity kindly switch off your mobile phone and other electronic devices.

Treatment concerns
Your spa experience is all about you. Please feel free to ask the therapist to adjust the pressure of the massage. We recommend you refrain from drinking alcoholic beverages prior to any treatments and that you have a meal one hour prior to treatments.

What products will be used?
We pride ourselves in using the most natural and purest of ingredients. Our oils have been specially blended for our spa.

Late arrival
Please arrive 15 minutes before your scheduled appointment, as late arrival may result in a shorter
treatment.

Cancellation policy
A 4 hour notice is required for rescheduling and or canceling an appointment.
Failure to do so will result in a 50% charge of the treatment cost.

 

“ We hope you enjoy your treatment”